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AI Engineer Summit 2026

Oct 12–13, 2026Moscone West, San Francisco

Two days for the people building AI systems that have to work on Monday morning. Practitioner talks on evaluation, agents, retrieval, inference infrastructure and the product decisions in between — no keynote fluff, no vendor pitches.

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ProductTalk

What users actually do with your AI feature

When
Tuesday, October 1309:30 AM - 10:30 AM PDT
Where
Main StageSeats 300
Format
Talk
Track
Product
Level
Beginner
Language
English
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About this session

Six months of session recordings, support tickets and telemetry from a shipped AI feature, and what they revealed: the prompts people really write, where they give up, the workarounds they invent, and the three changes that moved retention.

Speakers

RD

Rafael Duarte

Solutions Architect

Terrafirma

Rafael helps enterprise teams take AI prototypes into production, which mostly means helping them delete things.

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EP

Elena Petrova

Product Lead

Runway Analytics

Elena has shipped AI features to two million users and has the support tickets to prove it. She is interested in the gap between demo behaviour and daily behaviour.

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